Comprehensive best practice guidelines and examining, in detail, the solutions available to prevent card-not-present fraud.

This pack is designed to help those who train staff in accepting card-not-present transactions and provides best practise guidelines as well as formulating strategies to help defend against fraud.

It contains a range of CNP fraud prevention advice for retailers, including:
- fraud prevention tools
- risks from CNP transactions
- the CNP process
-authorisation does not guarantee payment
- online authentication services
- AVS/CSC
- prevention assistance guidelines
- ten top tips
- best practice for cnp merchants
- information for internet merchants
- the chargeback process
- suspect a fraudulent transaction?
- a summary of third-party solutions

The Acrobat PDF which can be downloaded below can be posted on an Intranet and/or sent to staff e-mail accounts.
(39 pages)

Download: Full guide for CNP Merchants (PDF: 1707KB)

Spot & Stop CNP Fraud: Full Guide (easy print)
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March 2010 New Card & Banking Fraud Figures - click here to see the release     
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