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Chip and PIN has been highly successful in reducing certain types of fraud but criminals will always try to target shops and businesses in order to obtain card details and PINs to commit fraud. This typically involves fraudsters tampering with chip and PIN terminals so, to help all card-accepting businesses better protect themselves and their customers, this guide contains the latest security advice. Download:
Protecting your chip and PIN terminal (PDF: 574KB) |
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| RETAILERS PUBLICATIONS |
- Fraud the Facts 2009 (electronic only)
- Fraud the Facts 2008 (electronic only)
- Counter Attack (Issue 25) (electronic only)
- Counter Attack (Issue 24) (electronic only)
- Counter Attack (Issue 23) (electronic only)
- Counter Attack (Issue 22) (electronic only)
- Counter Attack (Issue 21) (electronic only)
- Counter Attack (Issue 20) (electronic only)
- Counter Attack (Issue 19) (electronic only)
- POSTER - Customer Information - keep it from prying eyes (electronic only)
- Spot & Stop Card Fraud DVD/CD-ROM (online only)
- Spot & Stop Cash Machine Crime
- Spot & Stop Card Fraud Retailer Training Pack (full pack)
- Spot & Stop Card Fraud Instructors Notes (electronic only)
- Spot & Stop: How to Use the Pack (electronic only)
- Spot & Stop: Presentation Slides and Notes (electronic only)
- Spot & Stop Card Fraud for Non-chip and PIN Transactions - A3 Poster
- Spot & Stop Four-step Guide
- UK Domestic Cheque Guarantee Card Scheme – Conditions of Use
- Best Practice Guidelines for Card Present Transactions for Retailers: Code 10
- Incident/Personal Description Form
- Retailer Advice: Protecting your chip and PIN terminal (electronic copies only)
- Spot & Stop CNP Fraud: Full Guide (easy print)
- Spot & Stop CNP Fraud: Full Guide (colour - electronic only)
- Spot & Stop CNP Fraud: Reporting Suspicions to Police (easy print)
- Spot & Stop CNP Fraud: Reporting Suspicions to Police (colour - electronic only)
- Spot & Stop Leaflet A Guide to Protecting Your Business Against Card-not-present (CNP) Fraud (easy print)
- Chip and PIN bypass retailer guide (electronic only)
- Chip and PIN bypass staff guide (electronic only)
- Chip and PIN: Background Information for Mid-tier Retailers (electronic only)
- Chip and PIN: Implementation Guide for Mid-Tier Retailers (electronic only)
- Chip and PIN: Illustrative Guide to Chip and PIN Implementation for Mid-tier Retailers (electronic only)
- Spot & Stop Leaflet A Guide to Protecting Your Business Against Card-not-present (CNP) Fraud (colour - electronic only)
- PED Compromise notification form (electronic only)
- Stolen PED notification form (electronic only)
- Security guidance for card acceptance devices (electronic only)
